Shipping Information

Quick Ship - Sent same or next business day guaranteed! If you see a star (★) next to a size or color on a product's options, it means that this item is in our warehouse in Virginia Beach, VA and available to ship immediately.

SHIPPING POLICY

Please allow 3-5 business days to process your order, prior to shipping. Some items can be shipped within 24-48 business hours, but if you need it fast, we recommend that you contact us to arrange for expedited shipping. UPS and FedEx do not deliver on Sunday and will only deliver on Saturday for an additional fee. If you require a Saturday delivery, please call us.
Orders shipped directly from our suppliers will be shipped using the manufacturer's preferred carriers. This is something that is beyond our control.
All orders must provide a physical shipping address. This is due to most orders being shipped using carriers other than the United States Postal Service (USPS), which DO NOT deliver to post office boxes i.e. United Parcel Service (UPS) and Federal Express (FedEx).
Customers are responsible for providing correct and accurate shipping addresses for their orders. UPS charges for an address correction per package. If you enter your address incorrectly when placing an order and UPS bills us for address correction costs, we will in turn charge your credit card for all associated UPS fees. If you change your mind about an order after it has already shipped from our warehouse and you would like to re-route the package(s) back to Pungo Ridge/Western Boot Sales or the vendor, the UPS charge for a delivery intercept will be charged to your credit card. We will automatically bill all associated UPS fees to your credit card or send a PayPal Money Request, if applicable.
Pungo Ridge/Western Boot Sales™ is NOT RESPONSIBLE FOR LOST OR STOLEN PACKAGES! We highly recommend that you have your package shipped to an address where someone will be available to accept delivery. You may request a signature for delivery of your package, but there will be an additional fee charged to you for this option.
- UPS My Choice® offers you the flexibility to reschedule, redirect, or authorize shipment release online.
  You may contact UPS Customer Service at 1-800-PICK-UPS® (1-800-742-5877) or visit them online at www.ups.com.
- FedEx Delivery Manager allows you to reschedule your incoming residential deliveries so they arrive when it's convenient for you.
  You may contact FedEx Customer Service at 1-800-GO-FEDEX (1-800-463-3339) or visit them online at www.fedex.com.
FREE SHIPPING may be shipped via FedEx SmartPost which is a service that is shipped via FedEx Ground to your nearest US Postal hub and then delivered via USPS, regardless of the shipping method selected upon checkout.
NOTE: Please be advised that this shipping method can add 3-5 days to regular ground shipping.
FREE SHIPPING applies to the lower 48 United States only. Alaska, Hawaii, other US territories and foreign countries are not eligible for free shipping.

MERCHANDISE AVAILABILITY

Not all of the merchandise shown in our on-line store is stocked by Pungo Ridge/Western Boot Sales™. Many of the items shown are shipped directly from the manufacturer.
Most items are shipped the following business day after you have placed your order. However, some manufacturers take 3-5 business days to process your order prior to shipping. If you have an urgent need for an item, please contact us to arrange for expedited shipping and we would be happy to accommodate you.
WE CANNOT BE RESPONSIBLE FOR DELAYS IN ORDER PROCESSING OR SHIPPING!
If any item is temporarily out of stock or discontinued we will contact you regarding your order.
Prices are subject to change without notice.

INTERNATIONAL SHIPPING

All international orders will incur a $25.00 handling fee. Select items may be excluded.
Not all vendors ship to our international customers. In some cases, order processing may be delayed or extended.
All customs fees, taxes, and duties incurred for international shipments are the responsibility of the customer.
Products made with exotic skins cannot be shipped to international addresses.
Steel toe boots by Smoky Mountain® do not meet european safety standards and cannot be shipped internationally without a CITES permit.
All Ariat® products are excluded from international shipping.

Countries we ship to:

If you do not see your country listed above, please contact us to inquire.

Special Offers

Home Decor Sale

10% OFF - Beautiful bedding and accessories for your home!

Inventory Clearance Sale

SAVE Up to 50% OFF - Plus another 10% while it lasts!

Tin Haul® Boots

$50 OFF ALL Men's & Women's Tin Haul Boots

Roper® Sidewinder™ Concealed Carry Boots

Watch the video for demonstration!

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Shipping Information

SHIPPING POLICY

MERCHANDISE AVAILABILITY

INTERNATIONAL SHIPPING

Special Offers

Home Decor Sale

Inventory Clearance Sale

Tin Haul® Boots

Roper® Sidewinder™ Concealed Carry Boots

Product Filter